Shipping & Returns
Seamless Shipping & Hassle-Free Returns: Your Adornment Journey, Simplified
Effortless Adornment Arrival – Your Seamless Shipping Experience
At The Art of Ceremony, we take pride in delivering our handcrafted jewelry to you with care and ease. From the moment you choose your perfect gemstone piece to the moment it arrives at your door, we ensure a smooth and effortless shipping process.
Prompt Dispatch:
Once your order is placed, our team works quickly to prepare your jewelry for shipping. Orders are dispatched within 5 days, so you can soon embrace your new adornment. We offer free UPS Ground shipping on all domestic orders.
Secure Packaging:
Your jewelry’s safety is our priority. Each piece is carefully packaged to preserve its beauty and integrity during transit, ensuring it arrives just as stunning as it left our studio.
Tracking Your Order:
Stay updated on your order's journey with our tracking service. You’ll receive a tracking number to follow your package’s progress every step of the way, right up to your doorstep.
Worldwide Delivery:
No matter where you are in the world, we’re excited to bring our pieces to you. International shipping is available at a flat rate of $65.00 (customs and additional fees not included). Distance shouldn’t stand between you and the magic of our jewelry.
At The Art of Ceremony, we are dedicated to making your jewelry experience as enchanting as the pieces themselves. Enjoy the anticipation, knowing that our thoughtful shipping process is designed with your satisfaction in mind.
Our Hassle-Free Return Promise
At The Art of Ceremony, we want you to truly love your jewelry. However, if for any reason you're not completely satisfied, we're here to make the return process as smooth as possible. Here’s how it works:
Easy Communication:
If you notice any issues or discrepancies with your purchase, simply reach out to us within 7 days of receiving your item. We’re dedicated to ensuring that your experience is hassle-free and fully satisfactory.
Refund Process:
Once we receive your return and inspect the item, we will credit the purchase price back to you. Please note that a 5% return/restocking fee and original shipping charges will be deducted from your refund. Our goal is to make sure the process is quick and clear.
Returning Your Treasure:
Please return the item in its original packaging with the tag intact to ensure a smooth return process. This allows us to process your refund promptly and efficiently.
Custom-Made Pieces:
Because of the unique and personalized nature of custom-made jewelry, these pieces cannot be returned. We put care and dedication into crafting custom designs tailored specifically for you, which makes them non-refundable.
Your satisfaction is our priority, and our return policy is designed to streamline the process for you. If you have any questions or need assistance, please don’t hesitate to contact us. We’re here to ensure that your Art of Ceremony experience remains exceptional from start to finish.
